1. Overview
This Privacy Policy explains how Lumpkin Fix and Clean LLC (“we,” “us,” “our”) collects, uses, and protects personal information when you visit our website, request a quote, or book our services. By using this website or providing your information, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following information:
Contact information: Name, phone number, email address.
Service details: Property address or general location, type of property, what services you are asking for, preferred dates/times.
Communication content: Messages you send through our forms, email, or text.
Technical information: Basic data provided by your browser or device (such as IP address, browser type, and pages visited), often collected through cookies or similar tools.
If you use any third‑party tools (such as embedded forms, scheduling, or payment processors), they may also collect information under their own policies.
3. How We Use Your Information
We use your information to:
Respond to quote requests and questions.
Schedule and provide cleaning, maintenance, and related services.
Communicate with you about your appointments, changes, or follow‑up.
Send important updates about our services, policies, or hours.
Improve our website and understand how visitors use it.
Maintain basic records for business, accounting, and legal compliance.
We do not sell your personal information.
4. Sharing Your Information
We may share your information only in limited situations:
With service providers who help us operate our business (for example, email, website hosting, or payment processing), and only so they can perform their services for us.
With your permission—for example, if you ask us to coordinate with a property manager or landlord.
When required by law, legal process, or to protect our rights, property, or safety, or that of others.
We do not sell, rent, or trade your information to third parties for marketing.
5. Cookies and Website Analytics
Our website and any tools we use may use cookies or similar technologies to:
Help the site function properly
Remember basic preferences
Understand how visitors use the site (page views, clicks, etc.)
You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not work as intended.
6. Data Security
We take reasonable steps to protect your information from loss, misuse, or unauthorized access, including:
Using reputable hosting and website providers
Limiting access to personal information to people who need it to do their jobs
No method of transmission or storage is 100% secure, so we cannot guarantee absolute security, but we work to protect your information in a practical way for a small service business.
7. Data Retention
We keep your information only as long as needed for:
Providing our services to you
Keeping basic business and tax records
Meeting legal or regulatory requirements
If you stop using our services, we may keep limited records for bookkeeping and legal purposes.
8. Your Choices
You can:
Ask us what personal information we have about you.
Request corrections if your contact information is wrong or outdated.
Ask us not to use your information for any optional marketing messages (if we add those).
To make a request, contact us using the details below.
9. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have information from a child under 13, please contact us so we can remove it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows the latest version. Your continued use of the website or services after any changes means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact:
Lumpkin Fix and Clean LLC
Phone: (614) 259‑7439
Email: jayl@lumpkinfixandclean.com
Privacy Policy
Last updated: February 22, 2026